Links located at: http://www.linkedin.com/in/jayniehughestarrant and http://twitter.com/#!/LeadingWren1989
I am currently updating my core qualifications in Computerised Accounts (SAGE), Maths, English and Auto-CAD to maintain a competitive edge in the workplace. I have also recently undertaken a course of study from home as an Independent Retail Contractor through the Auction Listing Marketing Agency to maximise my transferable skills from the Defence Industry, recognising Digital/Affiliate marketing to be the way forward.
I have nineteen years post RN experience in defence and public services industry with a comprehensive track record in Communications, Radar, Sonar, Electronic Warfare, IT Systems, Database Development, BID Co-ordination, Marketing, ARM, Ship Safety, Hazard and Risk Analysis, Help Desk Support, Faults, Incidents and Accidents.
Ministry of Defence Qualified in Ship Safety Management. Royal Navy trained in all aspects of Radio Communications.
An experienced Supervisor and Project Support specialist with a 'can do' approach to business, able to delegate and when necessary lead by example.
Microsoft Office Super User, Database Developer, familiar with Java and fully conversant with Open Office.
Attention to detail with ability to learn new systems and impart knowledge to others, persuasive with people to meet targets and / or objectives.
EXPERIENCE
PROFESSIONAL (annotated in cream)
GENERAL (annotated in gold)
Independent Retail Contractor
April 2009 - Present (9 months)
Auction Listing Employment Agency
Achievements:
- An opportunity for business networking. It takes an enormous amount of self discipline but also provides a lot of freedom. This course has so inspired me to want to be part of the retail industry and I am currently searching out opportunities within the UK.
- I am looking at Marketing and Retail sectors as well as the Defence Industry.
June 2004 - April 2009 (4 years 10 months)
Serco Technical and Assurance Services, Weymouth
Achievements:
- Designed, developed and implemented the Weymouth Business Management System for Naval Trainers to incorporate Faults, Incidents, Configuration Control, Document Management to service and support 26 Naval Trainers and 2 Operational Targets
- Designed document management templates to include a re-build of internal electronic media and an AR&M analysis tracking method for trainers including statistical reporting for Project Management.
- Wrote the Operator and Maintenance Manual for the Fleetwork Trainer together with its Command and Communications System.
- Technical review of Ship Safety Case for S.E.A.
- Wrote the MCTS Marketing proposal for naval trainers which contributed to BID award for MCTS and was later implemented in the AR&M Plan for the successful award of 4 Waterfront Learning Trainers
- Successfully coordinated BID's utilising MoD selected software tool, collating relevant inputs from BID team members concluding the proposal which lead to BID award for the Marine Diesel Engine contract.
- Wrote the initial Storyboard and ITEAP for the Marine Diesel Engine contract, which contributed to final delivery of engineering trainer to end customer.
- Wrote the SAP timesheet User Guide and distributed to all on-site and remote users.
Responsibilities:
- Project Support Engineering for Faults and Incidents for Naval Trainers ad Operational Targets
- Database Design, Development & Maintenance for Naval Training and Operational Systems Hardware and Software
- Analysis of AR&M Data to include collation of trainer usage and monitoring of faults to record downtimes and recovery of systems
- Design and development of templates, databases and spreadsheets
- BID Co-ordination, database development for BID process, written inputs to bids for fault/incident capability and AR&M analysis
- Teaching / Training in use of Microsoft Office and in house software to include Bugzilla and SAP
- Production of operational system user guides (Fleetwork Communications) and on-site user manuals for in-house systems and templates
- Marketing proposal on Trainer Capability leading to successful award of BIDS for new trainers
- Responsibility for all Data Management Activities for Naval Trainers and Operational Targets
Database, AR&M and Safety Technician (Submarines)
April 1997 – June 2004 (7 years)
BAE Systems, Weymouth
Achievements:
- Directors Award for Design, Development & Implementation of Integrated Database Management System (Safety and Environment Management) and Data Management input to the Ministry of Defence Safety Case for first of class submarine, HMS Torbay.
Responsibilities:
- Design, development and maintenance of Safety Case databases.
- Review and production of project procedures for maintenance of data within secured database systems
- Review of incidents against hazards for AR&M analysis
- Manage Configuration Control of database versions and data contained therein.
- Design and development of statistical reporting mechanisms and delivery of statistical reports for Project Management
- Provision of training to staff members in Microsoft Office and in-house software
- Production of procedures, user guides, templates and automated forms for data output
- Inputs to Safety Case Reports and Safety Management Plans
- Provision and presentation of management information direct to customer and implementation into final reports for delivery
Software Development Engineer for Submarine Project Support
November 1995 – April 1997 (2 years)
EASAMS Limited, Weymouth
Achievements:
- Supporting the IT Manager, re-designed the Central Office Information System from Mac to PC based environment. Forecasting, budget control, project planning, implementation of Hardware / Software and User Training.
Responsibilities:
- Responsible for the development and upkeep of the Central Office Information System
- Development and maintenance of user applications
- Provision of PC software applications user training and development of courses
- Monitoring and validation of software development activities and provision of help-line service to users
- Manage and prepare plans for implementation of IT hardware / software upgrades
- Provision of technical advice to Quality Manager in respect of IT policies and procedures
July 1995 - September 1995 (2 months)
West Dorset District Council, Dorchester
Achievements:
- Presentation of Training Exhibition for employees to further their career in both professional and additional vocational training.
Responsibilities:
- Planning of Exhibition to include course variety marketed on Display Boards
- Poster Designs pre-exhibition to advertise stand availability, success of previous course attendees and appetisers to attend
- Attend and Contribute to Personnel Department Management Meetings
- Contribution to Heath and Safety Awareness
- Employee Relations – Personnel Intervention in cases of clashes between staff
Data Information Coordinator for Commercial Shipping
January 1994 – August 1994 (7 months)
Lloyds Register of Shipping, Fenchurch Street, London
- Responsible for data maintenance within the Shipping Rule finder System
- Responsible for installing software, its updates and virus checking on Unix Platforms and PC’s
- Responsible for statistical reporting
- Development of software systems to aid Configuration Control
Bed and Breakfast Holiday Accommodation
July 1992 – September 1993 (14 months)
Travel and Tourism, Weymouth
- Cooking and Catering for guests
- Tourist Information Assistance
- Child Care Services
Regional Logistic Support Administrator for the Middle East
March 1992 – July 1992 (4 months)
Westland Helicopters Limited, Yeovil
- Export Business Department with responsibility for the state of Qatar and Egypt
- Provided support service maximising business levels.
- Achieved annual spares and repairs audit intake targets
- Maximised turnover and instigated increase of the range and scale of services provided
Sales Consultant
October 1991 – March 1992 (5 months)
Noble Manhattan Financial Services, Weymouth
- Sales of Cornhill Life products to include life insurance, pension plans and savings
- Commission Only based sales
Communications Team Leader / Supervisor
1983 - 1991 (8 years 2 months)
The Royal Navy (WRNS). Service Home and Abroad in all elements of Strategic and Tactical Communications
- Responsible for running a shift of 25 staff members to include their annual reports
- Ensuring ships, submarines and aircraft were responded to in a timely manner via appropriate communications methodologies
- Ensuring cryptography sequence, process and procedures were adhered to
- Publication of duties, reporting of statistical traffic flow (signal monitoring)
February 1983 - September 1983 (7 months)
London Borough of Redbridge, Ilford
Achievements:
- Employed originally as a temporary rating assistant dealing with rate rebates and income tax discrepancies.
- Promoted from Grade 2 to Grade 5 within 3 months and employed full time permanent contract in Salaries and Wages Department
- Duties included the processing and calculation of time sheets for manual employees, interviewing workers with pay queries and liaising with the Inland Revenue.
September 1982 - February 1983 (5 months)
Shell Group Organisation, Romford
Achievements:
- Cash receipts, general accounting and stock control.
- Delivery of fuel into forecourt bays
- Help out team as Petrol Pump Attendant during busy periods
June 1982 - September 1982 (3 months)
Home Comfort Double Glazing, Ilford
Achievements:
- Successful sales of secondary and primary double glazing windows, doors and conservatories.
EDUCATIONAL QUALIFICATIONS
NVQ 3 Supervisory Management
September 1994 – November 1995
Technical College of Further Education, Weymouth
- Course undertaken to obtain civilian qualification in addition to Royal Navy Supervisory Management accreditations
- All assignments graded with Merit or Distinction status
HNC Business Information Technology
January 1993 – December 1993
Technical College of Further Education, Weymouth
- Course undertaken to obtain a professional civilian qualification
- There was a need to update with technology as equipment in the Royal Navy utilised older technologies due to design and procurement time
OND Business and Management Studies
September 1981 – June 1982
Havering College of Further and Higher Education, Hornchurch
- Course undertaken to obtain a business qualification after leaving school
- All assignments were graded with Merit or Distinction Status
1976 – 1981
Chase Cross Comprehensive (Now known as Bower Park), Romford
- GCE’s in English Language and English Literature
- CSE’s in English, Music, Geography, Maths, History and Woodwork
1969 – 1976
Rise Park Primary School, Romford
- Passed 11 plus exam
- Various awards for sporting activities
PROFESSIONAL QUALIFICATIONS
MoD Ship Safety Management Diploma (Modules 1, 2 and 3)
June 2002
Module 1 MoD Abbey Wood, Bristol. Modules 2 & 3 Urchfont Manor, Wiltshire
- Course undertaken to satisfy MoD criteria of holding accreditation to progress ship / submarine safety cases
- All assignments graded with Merit or Distinction status
Leading Rates Leadership Course
January 1989
HMS Royal Arthur, Wiltshire
- Course undertaken as part of promotional qualification for Royal Navy Supervisory Management accreditations.
- Promoted in June 1989
Leading Wren Radio Operator Qualifying Course
November 1988 - December 1988
HMS Mercury, Royal Naval School of Maritime Operations, Communication and Navigation, Petersfield
- Provisional Professional Examination for Leading Wren Radio Operator – passed March 1986
- Course undertaken as part of promotional qualification for Royal Navy Supervisory Management accreditations
- Promoted in June 1989
NICS TARE Mainframe Computer Course
February 1987 – March 1987
NATO Communication School, Latina, Italy
- Course undertaken to work on NICS TARE Equipment Home and Abroad
- Passed Tare Operator Course Number 37
- Passed Prescribed course of study of NICS-TARE operators OJT 120 hours (awarded by Litton Data Systems)
AWARDS RECEIVED
- Director's Award for Design, Development and Implementation of Integrated Database Management System and Data Management input to the Ministry of Defence Safety Case for first of class submarine, HMS Torbay
- Silver Communications Deck Admiralty Award for RNAS Portland in 1989
VOLUNTEER EXPERIENCE
- NVQ3 Supervisory Management Placement for West Dorset District Council
- Promotion of training for staff within WDDC providing a full presentation of the promotion of the West Dorset District Council Open Day
COMMUNITY ACTIVITIES
- Cycling Events to raise money for Refuge, providing help for victims of domestic violence
- Sponsored sporting activities to raise moneys for the British Heart Foundation
- Organisation of dance events to raise money for the MRI Scanner Appeal
- Design and Development of databases for local clubs
SCHOOL ACHIEVEMENTS
- Composition and practical grades with The Royal College of Music
- Played brass and strings in dance band and orchestra at major London Hotels representing the school
- Represented the school in cross country running
INTERESTS AND ACTIVITIES
- Business and Social Networking, Cycling, Swimming, Dancing, Aerobics, Painting and Decorating, Gardening, Driving my Purple Sports Car.
- Travelling to London, Meeting up with friends, Theatre, Opera, Dining Out.
ADDITIONAL INFORMATION
- Business Education Council – 1 year foundation course in Business and Management Studies. Pass with Merit qualified for Diploma & not Certificate.
- Full, clean driving licence held
- I do NOT have a criminal record
- Additional work taken as bar staff whilst working as a sales consultant
- Waitressing for cottage cream teas whilst at college to supplement grant
- Civilian work undertaken during military service as follows:
- Computer operator and telex / word processing supervisor for temp agencies in and around London
- Part-time Auxiliary Coast Guard for Weymouth
SERVICE CAREER WITH THE ROYAL NAVY
Women’s Royal Naval Service September 1983 – October 1991
Last Rank: Leading Wren Radio Operator, Shift Supervisor, Commcen Whitehall
Duties:
- Supervision, training and discipline of all junior members of staff
- Responsible for the implementation of facilities, instruction and operating procedures
- Statistical calculations of traffic flow, database updating and system checks
- Safeguarding of communications equipment, material and publications
Appointments:
- One year appointment in administration as Personal Assistant to a Senior Naval Officer
- Training and service in Communications Centers at home and abroad
- Positions overseas included:
- Four month tour of the Falkland Islands
- 1 year at a NATO Flying School in Karup, Denmark
- 5 weeks training at the NATO Communications School, Latina, Italy
